Privacy Policy for the Website www.marlenmansfeld.com
Responsible Party:
Marlen Mansfeld
Engerthstraße 108/31
1200 Vienna, Austria
info@marlenmansfeld.com
1. Processing of Personal Data
We process personal data from you in connection with the website, including but not limited to the following (please refer to the following sections of this privacy policy for further data processing):
Log Files When Visiting the Website
When you use our website, our hosting provider logs so-called “log file” data on each access to the servers, such as the name of the accessed website, the previously visited page (“referrer” URL), product and version information of the browser and operating system used, the requesting provider, date and time of access, used search engines, country of access, amount of data transferred, names of downloaded files, and IP address.
The legal basis for processing is Article 6(1)(f) GDPR. Our legitimate interest in storing log file data lies in ensuring system security, including the investigation of misuse. Log file data will be deleted or anonymized after a maximum of 30 days unless required for longer periods due to security-related incidents, e.g., for investigation or evidentiary purposes.
Contact Requests
When you contact us, we process your personal data such as name, address, email address, phone number, or similar, which we need to respond to your inquiry.
The legal basis for processing your personal data in connection with contact requests is Article 6(1)(b) GDPR if your inquiry aims at concluding a contract; otherwise, it is Article 6(1)(f) GDPR, where our legitimate interest lies in responding to inquiries.
We store your personal data collected during contact requests as long as necessary for handling your inquiry or in accordance with statutory retention periods.
Registration / Orders
When you register or place an order, we process personal data such as name, address, email address, phone number, date of birth, chosen username, payment information, or similar, which we need to fulfill the contractual relationship with you or to carry out pre-contractual measures at your request.
We store the personal data collected during registration or orders as long as necessary to fulfill the contractual relationship (including provision of the customer account), carry out pre-contractual measures at your request, or in relation to warranty, guarantee, or comparable obligations, or legal retention periods.
The legal basis for processing your personal data collected during registration or orders is Article 6(1)(b) GDPR (“performance of a contract”).
Provision of these personal data is not legally or contractually required but necessary for the conclusion of the contract, i.e., for registration or order processing, insofar as the information is mandatory in the registration/order process.
Participation in Our Coaching
In connection with your participation in our coaching sessions and other events, we process personal data concerning your personal situation, your individual coaching needs, and/or other relevant circumstances to provide our services as effectively as possible.
We do not record video conferences during online sessions but do store accompanying chat logs.
We store the personal data collected during participation as long as necessary to fulfill the contractual relationship, carry out pre-contractual measures at your request, or in relation to warranty, guarantee, or comparable obligations, or legal retention periods.
The legal basis for processing your personal data during coaching participation is Article 6(1)(b) GDPR (“performance of a contract”).
Newsletter:
If you subscribe to our newsletter, we process the data collected during subscription, such as your email address, salutation, etc., for the purpose of sending the newsletter.
If the data processing for the purposes described above is based on your consent, the legal basis is Article 6(1)(a) GDPR (consent). Otherwise, data processing is based on Article 6(1)(f) GDPR (“legitimate interests”), whereby the legitimate interests lie in the aforementioned purposes.
We store the personal data necessary for sending the newsletter as long as we need it for this purpose or until you withdraw your consent to receive the newsletter. Any possibly legitimate continued storage for other purposes (e.g., customer communication) remains unaffected.
2. Cookies
Cookies are small text files stored on the user’s computer that allow an analysis of the user’s use of the website.
Cookies can, for example, be used to make the use of the website easier and more comfortable for visitors, or to enable certain functions at all, or for analyzing visitor flows.
If individual cookies used by us also process personal data, the processing is carried out according to Article 6(1)(b) GDPR for the performance of a contract, according to Article 6(1)(a) GDPR in case of given consent, or according to Article 6(1)(f) GDPR to protect our legitimate interests in the economic operation of our online offer and a user-friendly and effective design of the site visit.
The storage duration of cookies may be limited to the duration of the respective browser session, i.e., cookies are deleted after closing the browser (session cookies); or the storage period can go beyond that to recognize the user on the next visit and, for example, display preferred content (persistent cookies). Unless stated otherwise in this privacy policy or in our cookie management services or other separate information about cookies, you should assume that cookies are persistent and the storage duration is up to two years.
You can revoke any consent given to the setting of cookies at any time or object to data processing by cookies by deleting cookies in your browser settings.
You can also configure your browser to accept cookies only if you consent to them.
A way to revoke, object, and/or manage your cookies can be found here:
[Insert button/link to cookie settings of your cookie tool]
Regarding advertising cookies, you can block and/or manage many of them through the following services:
Please note that if you reject cookies, you may not be able to use certain website functions, services, applications, or tools.
3. Facebook Presence
We operate a presence on the social network Facebook. The operator of Facebook is Meta Platforms Ireland Ltd., Dublin, Ireland (hereinafter “Meta”).
Your personal data is processed by us and primarily by Meta. Below we describe which data we process on our Facebook page and what relationship we have with Meta in this regard.
a) What personal data do we process when you use our Facebook page?
a. Communication
We operate our Facebook presence to present our goods and/or services and to communicate with customers and interested parties.
The legal basis for processing communication content with you is Article 6(1)(f) GDPR (“legitimate interests”), whereby our legitimate interests lie in the purposes mentioned above. For orders via our social network presence, the legal basis is also Article 6(1)(b) GDPR (“performance of a contract”).
b. Technical Usage Data
When you use our Facebook page, we process technical information about your visit, such as the IP address of your device, the time of your visit, and the website from which you visit us. We process this data for technical administration and to provide the Facebook page and to obtain statistical information about the use of our Facebook page as the operator.
The legal basis for processing your data is Article 6(1)(f) GDPR. Our interest lies in constantly improving our Facebook page and providing you with relevant information.
c. Statistical Usage Data
We also collect statistical usage data, e.g., information about page views, posts or videos, subscriptions, likes, recommendations, shares, reactions or comments, reports, clicks on links leading to the fan page, mouse movements over names or profile pictures to preview content, button clicks, and the device (computer or mobile) used.
We receive such data only aggregated via Facebook’s “Page Insights” tool (https://www.Meta.com/business/a/page/page-insights and https://de-de.Meta.com/legal/terms/information_about_page_insights_data) (“Insights Data”). Insights Data cannot be assigned to you personally.
We process these data for technical administration and to provide and improve our Facebook page. The legal basis is Article 6(1)(f) GDPR.
Regarding Insights Data, we and Meta are “joint controllers,” meaning Facebook and we jointly process this data to understand user behavior on our fan page. Meta collects detailed user data; we only receive aggregated Insights Data. Meta alone decides about processing usage data connected to Insights. Under GDPR, a contract exists between us and Meta that you can review here: https://www.Meta.com/legal/terms/page_controller_addendum. It explains the joint responsibility with Meta regarding Insights.
d. Likes, Posts, and Messages
When you use our Facebook page, we process:
b) Data Processing by Meta
We do not have access to other personal data processed by Meta during your Facebook use. Meta’s data processing is governed by their privacy policy (https://de-de.Meta.com/policy.php).
Please note especially the following:
a. Data Transfer to the USA and Other Third Countries
Meta may transfer your data worldwide. Transfers to the USA and other countries are based on adequacy decisions or EU standard contractual clauses. Details are in Meta’s privacy policy section: https://de-de.Meta.com/privacy/policy?annotations[0]=9.ex.2-MechanismsWeUseFor&subpage=9.subpage.3-HowDoWeSafeguard; the full privacy policy is here: https://de-de.Meta.com/privacy/policy.
b. Use of Cookies by Meta
When you access Facebook—regardless of our Facebook page—Meta places cookies and similar trackers on your device. If you are logged in to Facebook, Meta can trace that you visited and how you used our Facebook page and all other Facebook fan pages.
Meta describes cookie use, data collected via cookies, usage, storage duration, and sharing with third parties in their data policies: https://de-de.Meta.com/policy.php.
You can delete Meta cookies here: http://www.youronlinechoices.com/de/praferenzmanagement/
4. Instagram Presence
We operate an Instagram page, which is provided by Meta Platforms Ireland Ltd., Dublin, Ireland (“Meta”).
Data Controllers:
You can contact Meta’s Data Protection Officer via the contact form provided by Meta.
We have agreements with Meta that regulate the use of our Instagram page. The Instagram Terms of Use and related policies also apply.
Cookies by Meta:
When you visit our Instagram page, Meta sets cookies that collect personal data. Details about the types of cookies, their use, retention periods, and third-party sharing are available in Instagram’s privacy policy.
You can configure your browser to reject cookies, but some Instagram features may no longer work properly. You can also delete Meta cookies here:
http://www.youronlinechoices.com/de/praferenzmanagement/
Data Processing during Interaction:
If you visit our Instagram page as a registered user, we process:
If you contact us via Instagram or email, we store the contact data you provide (e.g., name, email) to respond to your inquiries. These data are deleted when no longer needed.
Legal Basis:
Processing is based on Art. 6(1)(b) and (f) GDPR (performance of contract and legitimate interests).
Limitations and Your Rights:
Instagram Insights (Statistics):
Meta provides us with anonymized statistics (e.g., follower count, reach, demographic data) to administer and improve our Instagram page.
Joint Responsibility:
We and Meta are joint controllers for Insights data. Details are outlined in this contract:
https://www.meta.com/legal/terms/page_controller_addendum
Data Transfers to Third Countries:
Meta may transfer data worldwide, including to the USA, using appropriate safeguards such as Standard Contractual Clauses. Details can be found here:
https://de-de.meta.com/privacy/policy
5. Presence on Other Social Networks
We also maintain presences on other social networks (e.g., YouTube) to present our products and services and communicate with customers and prospects.
Data collected on these platforms may also be used for personalized advertising, using cookies, fingerprinting, or other tracking technologies.
Legal Basis:
Art. 6(1)(f) GDPR (legitimate interests).
More information on data processing and opt-out options can be found in the respective privacy policies of these platforms.
Example: YouTube by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Privacy policy: https://policies.google.com/privacy
6. Your Data Protection Rights
Under GDPR, you have the right to:
7. Right to Withdraw Consent
You can withdraw any consent you have given us for processing your personal data at any time with future effect, e.g., by email. Processing prior to withdrawal remains lawful.
8. Right to Object
If our data processing is based on legitimate interests, you may object to this processing for reasons related to your particular situation.
9. Data Sharing
Unless otherwise stated, we only share your personal data with third parties if legally permitted or required.
Transfers to third countries occur only with legal safeguards in place.
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